Leadership is an unpredictable ship to navigate. We can’t sail the boat without a crew and we can’t always control the crew—let alone the wind and the waves! Maybe the real problems arise when we try to.
My husband and I have been leading long-term healing and discipleship groups for more than 20 years. Our structure includes a teaching time followed by discussion groups. As each new season starts, we set aside one day for training new leaders. We always include our expectations, including: show up when you say you will, communicate if you have a moral failure, be prepared when you speak, and more. The first time someone who is new to the team is scheduled to share or teach, we have them run the talk by us and give them constructive feedback. So when MaryAnne*, who was a new teacher, stepped to the microphone, I thought we were on the same page.
When she reached her 30- minute limit, however, it was clear that we were not. At the 45-minute mark, I tried to make eye contact and subtly communicate that she needed to wrap up. I failed. The next 15 minutes were agonizing for me. I went into catastrophizing mode, thinking the entire night was ruined. By the time she finally finished, I was beside myself. As I struggled to reorganize the evening, I noticed something: no one else seemed the least bit annoyed or even aware that MaryAnne had exceeded her time limit.
When I debriefed this later with my husband, he challenged me to explore why this was so bothersome. Yes, she had gone over, and yes, we had clearly communicated the time parameters, but her teaching was solid and accessible. He brought up the possibility that the problem wasn’t so much MaryAnne’s time management as my unrealistic expectations.
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Great article, Dorothy! Being the leader of a long-term healing program myself, this is a continual struggle for me. And I’m so grateful for the tools I learned from you to help me when I am disappointed and frustrated with my volunteers. Tools that remind me to look at those darn, unrealistic expectations I so easily set for myself. Sometimes it feels like a daily struggle but I truly am grateful and I believe that finding my gratitude (over the years) has helped me love my volunteers and maintain meaningful, healthy relationships with them.
Thanks for reading. I’m not sure why this has beans hard for me! It’s been of my biggest lessons and one that I need to keep relearning!